Privacy Policy
The Rising Sun is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy outlines how we collect, use, disclose, and manage your personal information.
What Personal Information We Collect
We may collect personal information, including but not limited to:
- Name
- Contact details (address, phone number, email address)
- Payment information
- Booking details (accommodation, dining, or event bookings)
- Information provided through surveys, competitions, or promotions
- Any other information you provide directly to us.
How We Collect Personal Information
We collect personal information through:
- Online forms and booking systems on our website
- Phone or email enquiries
- In-person interactions at the hotel
- Cookies and tracking technologies on our website.
How We Use Personal Information
We use your personal information to:
- Process bookings and payments
- Communicate with you about your bookings or enquiries
- Provide you with information about our services, promotions, or events
- Improve our website and customer experience
- Comply with legal and regulatory requirements.
Disclosure of Personal Information
We will not sell your personal information to third parties. We may share your personal information with:
- Third-party service providers (e.g., payment processors or booking platforms)
- Legal or regulatory authorities, if required by law.
Storage and Security
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.
Access and Correction
You have the right to request access to or correction of the personal information we hold about you. To do so, please contact us using the details below.
Cookies and Website Data
Our website may use cookies and similar technologies to enhance user experience and analyse website traffic. By using our website, you consent to the use of cookies. You can disable cookies in your browser settings, though this may affect functionality.
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on our website.
Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please click here to contact us.
